Privacy Policy

This Privacy Policy explains how Amplify Mobile Media, LLC, doing business as Tavero Digital + AI ("Tavero," "we," "us," or "our"), collects, uses, shares and protects personal information when you visit taverodigital.com or any of our subdomains (including app.taverodigital.com), submit a form, communicate with us by phone, email, chat or text message, interact with our AI tools, or use our client portal and services (together, the "Services").

1. Information We Collect

Information you provide. Name, business name, email address, phone number (including mobile number), mailing or business address, job title, information you enter in forms, surveys, booking pages or chats, payment and billing details, and the content of messages you send us.

Client portal account information. If you have an account on app.taverodigital.com, we collect your login credentials, user profile, permissions, and activity within the portal.

Client data we process on your behalf. When we provide marketing, CRM or automation services to a business client, we may store and process that client's customer and lead data (for example, contact details, conversation history, appointment details and campaign results). We process this data on the client's instructions, as described in Section 5.

Information collected automatically. IP address, browser and device type, pages viewed, referring URLs, time spent on pages, clicks, form interactions and approximate location, collected through cookies, pixels, tags and similar technologies.

Communications and call data. Records of calls, voicemails, texts, emails and chat conversations with us, including recordings and transcripts where permitted by law and disclosed at the start of the interaction.

Information from third parties. Lead information from advertising platforms (such as Google and Meta lead forms), business directories, scheduling tools and integration partners you connect.

2. How We Use Information

• To provide, operate and improve the Services and the client portal.
• To respond to inquiries, schedule appointments and deliver customer support.
• To send transactional, service and, with your consent, marketing communications by email, phone and SMS.
• To run, measure and optimize advertising and marketing campaigns, including retargeting.
• To operate AI tools and automations (see Section 6).
• To process payments, prevent fraud, secure our systems and enforce our Terms & Conditions.
• To comply with legal obligations.

3. SMS / Text Messaging

If you provide your mobile number and opt in, you agree to receive text messages from Tavero Digital + AI related to your inquiry, appointments, account and services, and, if you separately consent, marketing messages. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time; reply HELP for help, or contact us at hello@taverodigital.com or 888-482-1313. Consent to receive text messages is not a condition of purchase.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We may share mobile numbers only with service providers that deliver messages on our behalf (such as our messaging platform and carriers), solely to provide the messaging service.

4. Cookies, Pixels and Advertising Tracking

We and our partners use cookies, pixels and similar technologies, including Google Analytics, Google Ads, Meta (Facebook/Instagram) Pixel and our CRM's tracking code, to understand site usage, attribute leads, and show relevant ads on other websites and platforms. You can control cookies through your browser settings, opt out of Google ad personalization at adssettings.google.com, manage Meta ad preferences in your Meta account settings, and use the Digital Advertising Alliance opt-out at optout.aboutads.info. Some features may not work properly if cookies are disabled. We do not currently respond to "Do Not Track" browser signals.

5. Client Portal and Data We Process for Clients

For business clients, Tavero acts as a service provider (processor) for the customer and lead data the client uploads to, or collects through, the Services. The client is responsible for having a lawful basis and any required consents (including SMS and call consents) for that data. We use client data only to provide the Services to that client, do not sell it, and do not use one client's customer data for another client. Our platform is powered in part by third-party software providers (including HighLevel/LeadConnector), which host and process data on our behalf under their own security and privacy commitments.

6. AI Tools and Automations

We use artificial intelligence tools, including AI chat and voice agents, to answer questions, qualify leads, book appointments, draft content and automate follow-up. When you interact with one of these tools, you may be communicating with an automated system rather than a person. Conversations may be recorded, transcribed and analyzed to provide and improve the Services. Information you share with an AI tool may be processed by our AI technology providers solely to deliver the Services. AI-generated responses can contain errors; important decisions are reviewed by our team. You can ask to speak with a person at any time.

7. How We Share Information

We do not sell personal information. We share information only:

• With service providers that help us operate the Services (hosting, CRM and messaging platforms, payment processors, analytics, advertising and AI providers), under contractual confidentiality obligations.
• With a business client, for leads and customer data collected on that client's behalf.
• With advertising platforms through pixels and conversion tools as described in Section 4.
• When required by law, subpoena or legal process, or to protect our rights, users or the public.
• In connection with a merger, acquisition or sale of assets, subject to this Policy.
• With your consent.

SMS opt-in data and consent are never shared with third parties, as stated in Section 3.

8. Data Retention

We keep personal information as long as needed for the purposes described here, for the life of a client relationship, and as required for legal, tax, accounting and dispute-resolution purposes. When no longer needed, we delete or de-identify it.

9. Security

We use reasonable administrative, technical and physical safeguards, including encrypted connections, access controls and reputable hosting providers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. Portal users are responsible for keeping their login credentials confidential.

10. Your Choices and Rights

You may request access to, correction of, or deletion of your personal information, or opt out of marketing emails (using the unsubscribe link), texts (reply STOP) and calls. Depending on where you live, including Texas and other U.S. states with consumer privacy laws, you may have additional rights such as data portability and the right to opt out of targeted advertising. To make a request, email hello@taverodigital.com. We will verify your request and respond within the time required by law. If your data was collected by one of our business clients, we may refer your request to that client.

11. Children's Privacy

The Services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 (or under 18 for SMS). If you believe a child has provided us information, contact us and we will delete it.

12. Third-Party Links

Our Services may link to third-party websites and platforms. We are not responsible for their privacy practices; review their policies.

13. Changes to This Policy

We may update this Policy from time to time. The effective date above shows when it was last revised. Material changes will be posted on this page and, where appropriate, communicated to clients.

14. Contact Us

Amplify Mobile Media, LLC d/b/a Tavero Digital + AI
5208 N 10th Street, Suite 220
McAllen, TX 78504
Email: hello@taverodigital.com
Phone: 888-482-1313